Shipping & Delivery Policy
At ÉLLEST Beauty, we are committed to delivering your order with care, precision, and efficiency. Each order is thoughtfully prepared to ensure your products arrive in perfect condition.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is received and verified.
During high-volume periods such as launches, promotions, or holidays, processing times may be slightly extended. We appreciate your patience and understanding.
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Methods & Rates
Shipping rates are calculated at checkout based on your location and selected shipping method.
At this time, ÉLLEST Beauty ships within the United States.
(If you plan to add international shipping later, this section can be updated.)
Delivery Timeframes
Estimated delivery times begin after your order has shipped, not from the purchase date.
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days (if available at checkout)
Delivery times are estimates and may vary due to carrier delays, weather conditions, or unforeseen circumstances beyond our control.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number. Please allow up to 24 hours for tracking information to update.
Incorrect or Incomplete Addresses
Please ensure that your shipping address is accurate at checkout. ÉLLEST Beauty is not responsible for orders delayed, lost, or returned due to incorrect or incomplete address information provided by the customer.
Orders returned to us due to address issues may require additional shipping fees to be resent.
Lost or Delayed Packages
ÉLLEST Beauty is not responsible for packages once they are in the possession of the shipping carrier. If your package is delayed or marked as delivered but not received, we recommend contacting the carrier directly with your tracking number.
If you need assistance, please reach out to us at [your support email], and we’ll be happy to help guide you.
Questions
For any shipping or delivery inquiries, please contact us at:
Thank you for choosing ÉLLEST Beauty.
Designed with intention. Delivered with care.